Shipping policy

1. Introduction

This Shipping Policy applies to all products purchased from Nibbana Janitorial Services. By placing an order with us, you agree to the terms outlined in this policy.

2. Order Processing

• Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase.
• Processing Time: Orders are typically processed within 1-2 business days. Processing times may vary during peak periods or due to unforeseen circumstances.
• Order Modifications: If you need to modify or cancel your order, please contact us within 24 hours of placing the order. We will do our best to accommodate your request.

3. Shipping Methods and Delivery Times

• Shipping Methods: We offer various shipping methods including standard, expedited, and express shipping. Shipping options and costs will be presented at checkout.
• Delivery Times: Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 3-7 business days, while expedited and express options are faster.
• International Shipping: We currently [do/do not] offer international shipping. If available, international delivery times and costs will vary depending on the destination.

4. Shipping Rates

• Domestic Shipping: Shipping rates are calculated based on the weight of the order, shipping method selected, and destination.
• Free Shipping: We offer free standard shipping on orders over [amount] within [country/region].
• International Shipping Rates: International shipping rates will be calculated at checkout based on the destination and shipping method chosen.

5. Tracking Your Order

• Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your shipment.
• Tracking Updates: Tracking updates may take up to 24 hours to appear. If you do not see updates or have any concerns about your shipment, please contact us.

6. Delivery Issues

• Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
• Incorrect Address: Ensure that the shipping address provided is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.
• Delivery Delays: We are not responsible for delivery delays caused by factors outside our control, such as carrier delays, weather conditions, or customs processing.

7. Returns and Exchanges

For information on returning or exchanging products, please refer to our Return and Refund Policy.